top of page
men's black jacket_edited.jpg

a new
Relational Approach to
Trauma Informed Care

Support staff to work together to understand the impact that their client's history of complex trauma has had on their ability to form trusting and safe relationships

Fist Bump

Free Training

Sorry, you missed it!


in April 2023, we offered up to 2 free spaces to local voluntary, third sector & care provider organisations here in Oxfordshire

Read here to find out how it went

What is Trauma Informed Care?


Trauma-informed practice is an approach to health and care interventions which is grounded in the understanding that trauma exposure can impact an individual’s neurological, biological, psychological and social development ( 2022).

Trauma can negatively impact on individuals and communities, and their ability to feel safe or develop trusting relationships with health and care services and their staff.

By considering why someone is behaving as they are, rather than focusing on what they are doing, staff can address the actual need, rather than the behaviour. 

The difficulty is that often people working with clients know that there has been trauma in their past, but don't know how to respond to it.




every 30min

a health and social care worker is assaulted in the UK

50% of all

work-related illness is


stress, depression or anxiety


Helping staff has to be more than making them Trauma Aware

Our mission is to help staff to develop the confidence to know how to respond to their clients while keeping their trauma in mind

Our training approach is






Staff begin their hybrid training with access to the Online Learning Platform three weeks before their In-person training day. 


On-demand modules

The benefit of offering Introductory modules before

in-person training is that staff are not learning lots of new concepts on the day. This maximises their opportunity to apply the learning to their clients.

They are able to study at a time that suits them

In an environment that is conducive to their learning

Least disruption caused to services and reduced associated costs

Module Contents


Understanding Complex Trauma

Learning about what it is and the importance of creating psychologically Informed Environments


Core Relational Skills

Understanding what skills are needed to develop trust with clients


How Trauma affects the development of Relationships

The presence of Adverse Childhood Experiences  (ACEs) changes the development of Relational Roles in children and young people


How Relational Roles help us to understand behaviour

How Relational Roles that are developed as a result of trauma can lead to challenging behaviour


Understanding the "Push and Pull"

of working with clients

Learning how these Relational Roles can change the way you respond

to your clients and affect boundaries or behaviour further

Staff are then booked onto their practical

In-person training day and in small groups, they are supported to apply their learning to the clients they are working with.

In-person training

We build staff confidence by empowering them to combine new knowledge from the training with their own judgement to decide which therapeutic skill to use, or how and when to set a boundary with their clients.

This encourages shared learning across the team

Staff collectively feel energised by the discussion and enthusiastic to apply it


It is important that staff feel safe to be able to share with one another.

Psychological safety

As Qualified Therapists delivering the training, we are able to create a safe space for staff to openly reflect through facilitated discussions about their experiences of supporting people who have been through trauma.

This increases compassion towards each other and their clients

Staff feel more confident about discussing their feelings in supervision


Also included in the course...

98% of staff felt able to apply what they had learnt to their everyday work

92% of staff also told us that they found the online platform easy to use 

98% of staff felt that either all or most of the training made sense to them

100% would recommend this course to others

Don't just take our word for it

We have been endorsed as a high-quality training provider by Skills for Care, the strategic workforce development and planning body for adult social care in England.
"With training, the first thing I always think is, can we get out early, but today, I didn't want it to end, you captivated me, it's been amazing"

Gail Davies
Youth Support Worker - Rhondda Cynon Taf

Your Tutors

With over 48 years of experience between them,

Dawn and Hayden are passionate CAT therapists as well as registered mental health nurses. If you want to know more, visit the About section of the site.

"We believe in the inherent capacity of staff to change lives, we help them to recognise and value their contribution to an individuals recovery." 

Frequently Asked


  • How long will it take me to complete the course?
    In total, the 12 modules are around 4 hours in length, but we wouldn't recommend that you watch them all in one go. For the best experience, we would recommend that you watch 1 or 2 modules a week and use the time in between to reflect on what you have learnt and how it relates to your practice.
  • How do I become an Accredited CAT Therapist?
    The route to becoming an accredited CAT Therapist is through an approved Practitioner course, which requires both academic and practice based assessments. You can find out more about this from the Association for Cognitive Analytic Therapy (ACAT). However, clinicians often complete an introduction course to CAT, like this one, before undertaking the full 3 year practitioner training.
  • What is the Monthly Q&A access?
    One of the Tutors offers an online Q&A session each month which can be accessed as part of your standard Introductory course enrolment. The Q&A is between 30 minutes and an hour depending on the number of students attending. You can not bring confidential patient information to this space, it is focused on questions about the model.
  • How can I get an invoice for my company or organisation to pay?
    Please email with: - the course or module name you would like to study, and - your company or organisations name and address Please note: An additional fee of £10.00 per invoice will apply
  • How do I make a group purchase for a module or course?
    Please email with: - the course or module name you would like to purchase - the number of required spaces - email addresses for each attendee, and - your company or organisations name and address Please note: An additional fee of £10.00 per invoice will apply
Relational contact

Until the next Training Event

Don't miss out

Or get in touch to
arrange this training for your organisation

Start a conversation...

Thanks, we'll be in touch soon

bottom of page