Privacy Policy
Last updated: December 2025
Learn with CATO is committed to protecting your privacy and handling your personal data in a transparent and lawful way. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage with our services.
1. Who We Are
Learn with CATO provides education, training, and professional resources related to Cognitive Analytic Therapy (CAT).
​
For the purposes of UK data protection law, Learn with CATO is the data controller responsible for your personal data.
​
Contact email: help@cato.training
2. Personal Data We Collect
We may collect and process the following types of personal data:
​
-
Identity data: name, title
​
-
Contact data: email address, postal address
​
-
Transaction data: details of products or courses purchased
​
-
Technical data: IP address, browser type, device information
​
-
Usage data: information about how you use our website
​
-
Communications data: emails or messages you send to us
​
We do not knowingly collect special category data through this website.
3. How We Collect Your Data
We collect personal data when you:
​
-
make a purchase or book a course
​
-
create an account or register interest
​
-
contact us by email or through the website
​
-
subscribe to mailing lists
​
-
browse the website (via cookies and similar technologies)
4. How We Use Your Data
We use your personal data to
​
-
process orders and deliver products or services
​
-
communicate with you about purchases or enquiries
​
-
provide access to digital content or courses
​
-
improve our website and services
​
-
meet legal, regulatory, or accounting obligations
​
We only use your data where we have a lawful basis to do so.
5. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
​
-
Contract: where processing is necessary to fulfil a purchase or service
​
-
Legal obligation: where required by law
​
-
Legitimate interests: to operate and improve our business (where these interests are not overridden by your rights)
​
-
Consent: where you have explicitly opted in (e.g. marketing emails)
6. Marketing Communications
-
We will only send marketing communications where you have consented or where permitted by law.
​
-
You can opt out at any time by using the unsubscribe link or contacting us directly.
7. Sharing Your Data
We may share your data with trusted third parties where necessary, including:
​
-
payment processors
​
-
website and hosting providers (e.g. Wix)
​
-
email and course delivery platforms
​
-
accountants or professional advisers
​
We require all third parties to respect the security and confidentiality of your data.
8. International Transfers
Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in line with UK data protection law.
9. Data Security
We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, or disclosure. Access to personal data is limited to those who need it for legitimate purposes.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
11. Your Data Protection Rights
You have the right to:
​
-
access your personal data
​
-
request correction of inaccurate data
​
-
request erasure of your data
​
-
object to or restrict processing
​
-
request data portability
​
-
withdraw consent at any time (where applicable)
​
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
​
To know more about what your rights are in relation to how your information is processed, please visit; https://ico.org.uk/your-data-matters/ or alternatively you can contact:
​
ICO Helpline: 0303 123 1113
12. Cookies
Our website uses cookies and similar technologies.
​
We use the Cookiebot™ for Wix service provided by Usercentrics GmbH (Sendlinger Str. 7, 80331 Munich, Germany) to manage cookies and record consent preferences in a manner compliant with data‑protection laws such as the UK GDPR. This service helps handle cookie consent banners and user choices on our website.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
